REVIEW FROM HOMEADVISOR MEMBER ERIC W.
★★★★★5.0  |  07/14/2018 

Quality: 5.0 

Customer Service: 5.0 

Value for Money: 5.0

Review by Eric W., Jacksonville, FL 

A++ Awesome Company!! I had the pleasure of doing business with Plambeck Masonry. From the initial meeting and estimate, to the contract and arrangement for deposit, to the actual day of work and quality - AWESOME COMPANY!. Our chimney was in need of some mortar repair, we had several spots between bricks where the mortar was completely missing or close to breaking down. Upon getting in touch with Plambeck they quickly scheduled an estimate meeting. You know what they say about first impressions, right? Well I was highly impressed. Jerry (the owner) showed up on-time (he may have actually been early.) He was super friendly and knowledgeable. He quickly assessed the work needed let me know if would be a day or two to come back with a quote. I felt comfortable from the start. His description of the work needed was fair and he only recommended what was really needed. I know very little about the Mason trade so I trust the expert. After Jerry left I heard back from Mary at Plambeck a day or two later with a quote. The quote was very fair and I quickly hired them. We got the deposit set and the date scheduled. It was about 2 or 3 weeks out, but that's fine. We know people are busy. Well, the Friday before the Monday in which the work was scheduled Mary called me, asking if they could move the date. They moved it up to Saturday! AWESOME!! Totally worked for me - I appreciated the request. On to the work itself. Jerry showed up around 9am'ish and immediately got to work. He ground out the old mortar, washed the entire chimney and skillfully applied new mortar. The chimney looks like new and no more gaps! We also included a repair to our brick mailbox, we had a broken/missing brick. Jerry made quick work out of the missing brick and replaced it. Overall the job took about 6 hours. Lots of attention to quality, which is hard to find these days. I am super satisfied with Plambeck Masonry. We have a brick home so I am sure I will be calling on them again in the future. Many thanks to Jerry and Mary!! A+++

"Plambeck Masonry (LLC) was fantastic to work with.   They arrived as scheduled for both the estimate and the actual job.  The entire staff (Field and office) were consummate professionals.  The job was completed as scheduled and looks wonderful.  Both my wife and I are truly pleased with the final product.  Thanks again."

-Mitch B., fireplace refacing, St. Augustine, June 22, 2016

"The estimate, personalized customer service, timeliness and sense or urgency all fantastic...Thanks again."

- Mitch B., Fireplace refacing,  St. Augustine, June 20, 2016

"Excellent workmanship.  Easy to work with because they are very professional."

- Fran B., Hot tub removal and new concrete installation and texturizing, St. Augustine, June 1, 2016

"Great service and follow-up. The quality of the work was outstanding."

- Jim P., Paver parking area installation, St. Augustine, March 21, 2016

"Plambeck (Masonry) responded quickly to (my) inital request for service and was in constant communication throughout the process that was delayed because of inclement weather. "

 

 

 

 

See the BEFORE and AFTER photos of this Foundation Repair project in our Gallery of Work at www.plambeckmasonry.com)

"Thanks Jerry, You do good work!  I am copying John, the store Supervisor...interested in your winter service."

 

-Brendan, Arby's Manager, Aurora, IL

 

 

"Jerry...You have been really great about removing our snow in a timely manner this season....contact me next Fall about renewing our contract with you.
Thanks again!"

Katherine G., Clarendon Hills, IL, March 2013

"I had a chance to look at the work you did again. I wanted to tell you again.....nice work!"

 

- Jim O., Carpentersville, IL, February, 2013