St. Augustine, FL
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A++ Awesome Company!! I had the pleasure of doing business...
Posted on July 21, 2018 at 1:14 PM |
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REVIEW FROM HOMEADVISOR MEMBER ERIC W. ★★★★★5.0 | 07/14/2018 Quality:
5.0 Customer Service: 5.0 Value for Money: 5.0 Review by Eric W., Jacksonville, FL Project: Repair or Partially Replace Brick or Stone Siding
A++ Awesome Company!! I had the pleasure of doing
business with Plambeck Masonry. From the initial meeting and estimate, to the
contract and arrangement for deposit, to the actual day of work and quality -
AWESOME COMPANY!. Our chimney was in need of some mortar repair, we had several
spots between bricks where the mortar was completely missing or close to
breaking down. Upon getting in touch with Plambeck they quickly scheduled an
estimate meeting. You know what they say about first impressions, right? Well I
was highly impressed. Jerry (the owner) showed up on-time (he may have actually
been early.) He was super friendly and knowledgeable. He quickly assessed the
work needed let me know if would be a day or two to come back with a quote. I
felt comfortable from the start. His description of the work needed was fair
and he only recommended what was really needed. I know very little about the
Mason trade so I trust the expert. After Jerry left I heard back from Mary at
Plambeck a day or two later with a quote. The quote was very fair and I quickly
hired them. We got the deposit set and the date scheduled. It was about 2 or 3
weeks out, but that's fine. We know people are busy. Well, the Friday before
the Monday in which the work was scheduled Mary called me, asking if they could
move the date. They moved it up to Saturday! AWESOME!! Totally worked for me -
I appreciated the request. On to the work itself. Jerry showed up around
9am'ish and immediately got to work. He ground out the old mortar, washed the
entire chimney and skillfully applied new mortar. The chimney looks like new
and no more gaps! We also included a repair to our brick mailbox, we had a
broken/missing brick. Jerry made quick work out of the missing brick and
replaced it. Overall the job took about 6 hours. Lots of attention to quality,
which is hard to find these days. I am super satisfied with Plambeck Masonry.
We have a brick home so I am sure I will be calling on them again in the
future. Many thanks to Jerry and Mary!! A+++ |
Consumate professionals
Posted on August 16, 2016 at 10:01 AM |
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"Plambeck Masonry (LLC) was fantastic to work with. They arrived as scheduled for both the estimate and the actual job. The entire staff (Field and office) were consummate professionals. The job was completed as scheduled and looks wonderful. Both my wife and I are truly pleased with the final product. Thanks again." -Mitch B., fireplace refacing, St. Augustine, June 22, 2016 |
Fantastic
Posted on August 16, 2016 at 9:57 AM |
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"The estimate, personalized customer service, timeliness and sense or urgency all fantastic...Thanks again." - Mitch B., Fireplace refacing, St. Augustine, June 20, 2016 |
Excellent workmanship
Posted on August 16, 2016 at 9:55 AM |
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"Excellent workmanship. Easy to work with because they are very professional." - Fran B., Hot tub removal and new concrete installation and texturizing, St. Augustine, June 1, 2016 |
Great service!
Posted on August 16, 2016 at 9:52 AM |
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"Great service and follow-up. The quality of the work was outstanding." - Jim P., Paver parking area installation, St. Augustine, March 21, 2016 |
Satisfied Patio Repair Customer
Posted on June 19, 2013 at 8:26 PM |
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"Plambeck (Masonry) responded quickly to (my) inital request for service and was in constant communication throughout the process that was delayed because of inclement weather. " Gerald F.- Patio Repair- June 18, 2013 |
Extremely professional
Posted on April 29, 2013 at 1:10 PM |
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"They were very pleasant to work with and extremely professional. A job well done!" - Susan S. from Glen Ellyn, IL- April 17, 2013 *5 out of 5 stars on HomeAdvisor* See the BEFORE and AFTER photos of this Foundation Repair project in our Gallery of Work at www.plambeckmasonry.com) |
Praise from Local Restaurant Manager
Posted on April 26, 2013 at 12:13 PM |
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"Thanks Jerry, You do good work! I am copying John, the store Supervisor...interested in your winter service." -Brendan, Arby's Manager, Aurora, IL |
Great job!
Posted on April 3, 2013 at 11:29 AM |
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"Jerry...You have been really great about removing our snow in a timely manner this season....contact me next Fall about renewing our contract with you. Thanks again!" Katherine G., Clarendon Hills, IL, March 2013 |
Another Satisfied Customer!
Posted on February 4, 2013 at 3:12 PM |
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"I had a chance to look at the work you did again. I wanted to tell you again.....nice work!" - Jim O., Carpentersville, IL, February, 2013 |
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